Privacy Policy - AI Coin Value Scanner

Effective Date: June 1, 2026
Application: AI Coin Value Scanner
Package ID: at.ncn.coinscanner
Developer: NCN Netconsulting Ges.m.b.H.

We value your privacy and recognize the sensitivity of your personal information and uploaded images. This Privacy Policy explains how NCN Netconsulting Ges.m.b.H. ("Company," "we," "us," or "our") handles information in connection with the mobile application AI Coin Value Scanner.

AI Coin Value Scanner helps users scan coins, identify coins, estimate coin values, manage a digital coin collection, and export collection data.

This Privacy Policy should be read together with any applicable Terms of Use for the Application. By accessing or using the Application, you acknowledge that this Privacy Policy applies to your use of the Application.

I. What Information We Collect and How It Is Used

We may collect or process information necessary to provide the Application, improve app functionality, process purchases, provide customer support, protect against misuse, and comply with legal obligations.

1. Coin Images and User Content

The Application allows users to scan, upload, and analyze images of coins.

Depending on how you use the Application, we may process:

Please do not upload images containing sensitive personal information, identity documents, payment cards, financial account information, or other private documents.

2. AI Coin Recognition and Value Estimation

AI Coin Value Scanner may use AI technologies to analyze uploaded or captured coin images.

Coin images may be processed by third-party AI service providers, including OpenAI, in order to provide coin identification, coin recognition, value estimation, rarity-related insights, and related app functionality.

AI-generated results may be incomplete, inaccurate, or approximate. Coin value estimates are informational only and should not be considered professional appraisal, financial advice, investment advice, or a guaranteed market value.

Users should verify important coin details and values through professional numismatic sources before making buying, selling, insurance, or investment decisions.

3. Camera Access

The Application may request access to your device camera to allow scanning and photographing coins.

Camera access is used only for the functionality of the Application and is activated only with your permission.

4. Photo and Media Library Access

The Application may request access to your photo library or media storage so you can import existing coin images.

This access is used only when you choose to import or analyze images from your device.

5. Collection Data and Export

AI Coin Value Scanner may allow users to save identified coins to a personal collection.

Collection data may include:

If you use export features, your selected collection data may be exported into files or shared with apps and services chosen by you, such as email apps, cloud storage apps, messaging apps, or file managers.

After you export or share data outside the Application, the handling of that data is subject to the privacy practices of the third-party app or service you selected.

6. Account Information

Creating an account may be optional or may not be required for all app features.

If account functionality is introduced or used, we may process information such as:

If you use a third-party sign-in provider, authentication is handled by that provider. We do not receive your password from third-party sign-in providers.

7. Customer Support Communications

If you contact us for support or feedback, we may process:

Contact email: developer@ncn.at

Please avoid sending sensitive personal information unless it is necessary for your support request.

8. Subscription and Payment Information

If the Application offers subscriptions, lifetime access, or other in-app purchases, payments are processed by third-party providers such as:

We do not receive or store complete payment card information.

We may receive limited purchase-related information, such as subscription status, purchase confirmation, product identifiers, trial status, and refund status.

This information is used to unlock paid features, manage access, provide support, and comply with legal obligations.

9. Analytics, Diagnostics, and Device Information

We may process limited technical information to improve app performance, stability, and user experience, including device type, operating system, app version, language settings, IP address where processed by analytics or network services, device identifiers where permitted, crash logs, usage statistics, and diagnostic information.

Analytics and diagnostics may be provided through services such as Google Firebase, Google Play services, or similar providers if integrated.

This information helps us understand app performance, detect crashes, improve reliability, and enhance user experience.

10. Cookies, SDKs, and Similar Technologies

The Application and related websites may use SDKs, cookies, pixels, or similar technologies to provide app functionality, remember preferences, analyze app usage, measure app performance, process purchases, detect crashes, and improve the Application.

Where tracking permissions are required by law or platform rules, you may be asked for consent or may be able to manage permissions through your device settings.

II. How Information Is Used

We use information for the following purposes:

You may have the right to object to certain processing activities depending on your jurisdiction.

III. Third-Party Services

We may share limited information with trusted third-party service providers that help us operate the Application.

These may include, where applicable:

These providers process information according to their own privacy policies and contractual obligations.

We do not sell personal information, coin images, collection data, or AI scan results to third parties.

IV. Data Sharing

The Application may share data with third-party providers only where necessary to provide app functionality, including AI processing, payments, analytics, diagnostics, support, export, or sharing features selected by the user.

Examples may include coin photos sent for AI recognition, purchase status shared with subscription providers, crash logs shared with diagnostics providers, and export files shared with apps selected by the user.

We do not sell your data.

V. Data Retention and Deletion

We retain information only for as long as necessary for the purposes described in this Privacy Policy, including providing the Application, maintaining your collection features, processing purchases, providing customer support, legal compliance, security and fraud prevention, and resolving disputes.

Where coin images, collection entries, or scan results are stored locally on your device, you may be able to delete them directly in the Application or through your device settings.

Where data is processed by our service providers, deletion may depend on technical, legal, and contractual retention requirements.

You may request deletion of your personal information by contacting: developer@ncn.at

We may request verification of your identity before processing deletion or privacy requests.

VI. Your Privacy Rights

Depending on your jurisdiction, including where the General Data Protection Regulation ("GDPR") applies, you may have the right to access your personal information, correct inaccurate information, request deletion of your data, restrict or object to processing, withdraw consent where processing is based on consent, request data portability, and lodge a complaint with a supervisory authority.

To exercise your rights, contact us at: developer@ncn.at

VII. Security

We implement commercially reasonable technical and organizational measures to protect your information, including access controls, secure communication, authentication safeguards, provider-side security protections, and reasonable technical and organizational safeguards.

However, no transmission or storage system can be guaranteed to be 100% secure.

You are responsible for protecting your device, app access, exported files, and any third-party services to which you choose to share or upload your data.

VIII. International Data Transfers

Your information may be processed and stored in countries outside your country of residence, including the European Union and the United States.

Where required, we use appropriate safeguards for international data transfers in accordance with applicable law.

IX. Children's Privacy

The Application is not intended for children under the age of 16.

We do not knowingly collect personal information from children under 16. If we become aware that such information has been collected, we will take reasonable steps to delete it.

X. Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including when app features, third-party services, legal requirements, or data practices change.

Updated versions will be made available within the Application, on our website, or through the relevant app store listing with a revised effective date.

XI. Contact Information

NCN Netconsulting Ges.m.b.H.
Wenzel-Skop-Weg 9, 6170 Zirl
Austria

Email: developer@ncn.at